Communication Device Screen Frozen

Updated: December 01, 2020
Device Basics
Powering Your Device On and Off
The Homepage
The Button Bar
The Picture Gallery
Using the Workspace
Type and Talk
Using the Whiteboard
Using Search
Connecting to WiFi
Device Personalization
Choosing a Voice
Creating Icons
Creating Pages
Advanced Features
Installing Additional Apps onto Your Communication Device (Unlocking)
How to Update Your Device
How to Restore a Previous Backup
Connecting to Public WiFi
How to Change or Delete Page Icons
How to Backup Your Device
Connecting Bluetooth Devices
Accessories
How to Connect a Bluetooth Mouse to an AllTalk
How to Connect a Bluetooth Mouse to a TouchTalk or MiniTalk
How to Connect a Bluetooth Speaker to a TouchTalk or MiniTalk
How to Connect a Bluetooth Speaker to an AllTalk
How to Connect the Joystick
How to Connect a Standard Wired Mouse
How to Connect a Trackball Mouse
How to Connect a Wireless Keyboard
How to Connect an EZ Eyes Keyboard
Troubleshooting
My Communication Device Won’t Power On
White Screen When Opening Camera on Communication Device
My Communication Device Won’t Charge
Communication Device Screen Frozen
How to Find the Lingraphica Software Version
My Device is in Safe Mode

For TouchTalk and MiniTalk Communication Devices

Press and hold down both the lower volume button and power button for 30-40 seconds. Once the device shuts off, press and hold the power button to turn the device back on. If the screen turns on to the same frozen screen, the device did not shut off and you will need to perform these steps again.

For the AllTalk Communication Device

Press and hold the power button until the screen shuts off. Once the device shuts off, press the power button again to turn the device back on. If the screen turns on to the same frozen screen, the device did not shut off and you will need to perform these steps again.