Step 1: Power on the keyboard
Turn the keyboard on by pressing the power button on the bottom of the keyboard.
Press the Bluetooth Pair buttons as shown below until the blue light begins blinking.
Step 2: Turn on Bluetooth on the device
On the device, select the orange Menu button
Then select Input
Next, select Open Bluetooth
Step 3: Connect the device to the keyboard
Choose the option to Add or Pair a New Device
Once the device finishes searching for the nearby devices, select Bluetooth 3.0 Keyboard from the list and confirm the pairing.
Note:
If you do not see Bluetooth 3.0 Keyboard on the list, make sure the light is still blinking on the keyboard. If not, press the Bluetooth Pair buttons on the keyboard once more and retry.
If the keyboard is not turning on, plug the charger into the port and retry as shown below:
Tried connecting a Bluetooth keyboard which did not work. Completed all the steps above but the system would only recognize a few letters. So if I attempted to type “my dog is Bob” the keyboard would type “ygsb”
Hi Erin! Please schedule a time to meet with our tech support team by clicking here. They will help you get your keyboard working again!