Free trials. Fast support. No AAC experience needed.
Whether you’re AAC-curious or have years of experience,
Lingraphica makes it easy for you and your clients.
What to expect from a Lingraphica trial
A device trial gives you and your client a chance to explore how AAC can help support their communication goals. It also provides the documentation needed for insurance coverage, which is required by most payers.
Each step in the process is handled by a dedicated member of the Lingraphica team — from intake through device delivery — so you and your client are supported every step of the journey.
Performed by:
Funding and Benefits Team
Processing Time:
Typically 1 Day
What’s Happening:
We verify insurance coverage and make you aware of any potential out-of-pocket costs and trial requirements.
Performed by:
Customization Team
Processing Time:
Typically 1 Day
What’s Happening:
We customize your loaner device with the information you provide us.
Performed by:
Clinical Consultant
Processing Time:
Up to 3 weeks
What’s Happening:
We support you through the 3-week trial through a required consultation and weekly check-ins to determine your client’s interest and potential with the device. Your Clinical Consultant will discuss the process for returning the loaner device.
Performed by:
Clinical Documentation Specialist
Processing Time:
3 Week Average
What’s Happening:
We will provide instructions on accessing the Smart Paperwork Portal, where you will find the required documentation. We send a written order request for the device to the client’s physician for a signature, along with a medical records request.
*Some insurances require prior authorization for coverage. If needed, our Authorization Specialists will work on requesting this which could take an additional 2-16 days.
Performed by:
Customization and Fulfillment Specialists
Processing Time:
1-2 Day Average
What’s Happening:
After a Clinical Documentation Specialist confirms insurance coverage, we will contact the client’s family or yourself to confirm shipping details, then begin prepping the device for shipping! If you still have the loaner device, we ask you to back up the data to the cloud.
- Benefits
-
Performed by:
Funding and Benefits TeamProcessing Time:
Typically 1 DayWhat’s Happening:
We verify insurance coverage and make you aware of any potential out-of-pocket costs and trial requirements. - Customization
-
Performed by:
Customization TeamProcessing Time:
Typically 1 DayWhat’s Happening:
We customize your loaner device with the information you provide us. - Trial
-
Performed by:
Clinical ConsultantProcessing Time:
Up to 3 weeksWhat’s Happening:
We support you through the 3-week trial through a required consultation and weekly check-ins to determine your client’s interest and potential with the device. Your Clinical Consultant will discuss the process for returning the loaner device. - Prescription
-
Performed by:
Clinical Documentation SpecialistProcessing Time:
3 Week AverageWhat’s Happening:
We will provide instructions on accessing the Smart Paperwork Portal, where you will find the required documentation. We send a written order request for the device to the client’s physician for a signature, along with a medical records request.*Some insurances require prior authorization for coverage. If needed, our Authorization Specialists will work on requesting this which could take an additional 2-16 days.
- Shipping
-
Performed by:
Customization and Fulfillment SpecialistsProcessing Time:
1-2 Day AverageWhat’s Happening:
After a Clinical Documentation Specialist confirms insurance coverage, we will contact the client’s family or yourself to confirm shipping details, then begin prepping the device for shipping! If you still have the loaner device, we ask you to back up the data to the cloud.
“I’m grateful we didn’t wait to try AAC. I think it minimized [my client’s] frustration and even improved her verbal speech, while getting all her needs met in the moment.
We’ve increased safety, we’ve increased participation, and we’ve even reduced caregiver burden. Those are the things I write in my evaluation [as goals] — and the device did it.”
-Jessie Stavrou, SLP
Device trial FAQs
How long does it take to get a trial device?
We get started on your request right away. Once your intake is submitted, most trial devices ship within 2–3 business days.
Does insurance cover a device if my client needs one long-term?
Our devices are Medicare reimbursable and often covered by state Medicaid, private insurance, VAs, and other funding sources. We also offer flexible payment and financial assistance options for any out-of-pocket costs. We’ll work with you to help determine coverage, handle paperwork, and seek an out-of-pocket waiver based on eligibility when needed.
How do I know if my client is a good fit for AAC?
There’s really no one-size-fits-all answer when it comes to AAC. If your client has challenges with communication, it’s worth exploring. A trial or a short call with our team can help determine if a device is the right fit — and we’re here to support you through that process.
How do I know if my client’s diagnosis is appropriate for an AAC trial?
AAC can support individuals with a wide range of conditions that affect communication. There’s no single “right” diagnosis — clients with aphasia, apraxia, progressive conditions, developmental disabilities, and more may all benefit. A trial gives you the opportunity to see how a device can support your client’s specific communication goals, regardless of their diagnosis, age, or time since onset.
Once I start the trial, am I on my own?
Absolutely not! Each trial is supported by a full team of specialists — handling everything from benefits and customization to training and documentation. You’ll work directly with a Clinical Consultant who provides 1:1 support, including setup help and weekly check-ins. If you have questions at any step—shipping, benefits, device use, or anything else—we’re here to help.
Can I see or test a device before committing to a trial?
Yes! A demo is the perfect way to see how the device can work for your clients — and for you. You can explore how it’s customized, what features it includes, and how support works. You can schedule your free demo here.
Curious about AAC? Get the starter pack made for SLPs like you.
What’s inside:
- Life Participation Goals + EMR Guide: Tips for building goals that connect client priorities with standard documentation.
- Conquering AAC eBook: A quick-start guide to AAC trials, goal setting, and using AAC in therapy.
- Things You Can Do with an SGD: A printable list of real-life ways clients can use a device to express themselves.
Lingraphica Can Help
Lingraphica offers free one-on-one consultations for SLPs who have someone on caseload who might be a good fit for an AAC device but aren’t entirely sure where to start. Call us at 888-274-2742 or visit the link below to get started.
